HOT ITIL-4-SPECIALIST-HIGH-VELOCITY-IT NEW GUIDE FILES PASS CERTIFY | HIGH PASS-RATE TEST ITIL-4-SPECIALIST-HIGH-VELOCITY-IT PASSING SCORE: ITIL 4 SPECIALIST: HIGH-VELOCITY IT EXAM

Hot ITIL-4-Specialist-High-velocity-IT New Guide Files Pass Certify | High Pass-Rate Test ITIL-4-Specialist-High-velocity-IT Passing Score: ITIL 4 Specialist: High-velocity IT Exam

Hot ITIL-4-Specialist-High-velocity-IT New Guide Files Pass Certify | High Pass-Rate Test ITIL-4-Specialist-High-velocity-IT Passing Score: ITIL 4 Specialist: High-velocity IT Exam

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Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q34-Q39):

NEW QUESTION # 34
A service provider analyzes how the amount of work done by different user groups varies over time. What is this information BEST used for?

  • A. To forecast the costs of delivering services
  • B. To prioritize resources for the most active user groups
  • C. To identify inefficiencies in service delivery
  • D. To plan how to influence and support demand for services

Answer: D


NEW QUESTION # 35
Which is the BEST method of monitoring the customer's overall perception of a service?

  • A. Analyze service usage patterns
  • B. Use surveys to measure customer satisfaction
  • C. Conduct regular service performance reviews
  • D. Perform an analysis of complaints and compliments

Answer: D


NEW QUESTION # 36
An IT service provider is carrying out an internal
assessment, to identify opportunities to develop and improve their
services. They have reviewed workflows and activities, the capabilities of their workforce, and supplier contracts.
Which area do they also need to consider?

Answer:

Explanation:
Information and technology


NEW QUESTION # 37
A service provider is launching a new service to a very large number of users. The majority of users are familiar with social media and online support.Which is the BEST solution for providing user support in this case?

Answer:

Explanation:
Provide a range of self-service options as the preferred method with the service desk phone support as back-up


NEW QUESTION # 38
Resource constraints have slowed an organization's efforts to expand into new markets.
Which practice would recommend eliminating products and services that are not enabling value, so that the required resources can be made available?

  • A. Portfolio management
  • B. Change enablement
  • C. Service level management
  • D. Risk management

Answer: A


NEW QUESTION # 39
......

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